Frequently Asked Questions
Here you can find a collection of all frequently asked questions regarding the ImageConverter.
Installation and Uninstallation
- On which systems does the ImageConverter run?
- How to install the ImageConverter?
- How do I uninstall the ImageConverter?
- What are the differences between the ImageConverter Basic and the the ImageConverter Pro Version?
- How to get the Pro Version of the ImageConverter?
- I want to use the ImageConverter commercially. How do I get a commercial license?
- May I use the Pro Version commercially?
- I wish a new function in the ImageConverter or have a suggestion for improvement. Whom can I contact?
- I have found a bug in the ImageConverter. How can I report the error?
- My question is not answered here. Who can help me?
On which systems does the ImageConverter run?
The ImageConverter is currently available for the Windows operating system. You will find the corresponding download on the download page of the ImageConverter. The support of other systems is planned.
How to install the ImageConverter?
The ImageConverter is a portable program. This means that you can use the ImageConverter without an installation. It is sufficient to save the program file (under Windows the EXE file) to any place on your computer and click on the program file to start the program. This has the advantage that the program does not make any unwanted profound changes to your system (for example, registry entries or changes in system folders). In addition, you can run any number of versions of the program (for example, with different configurations) in parallel, you can start the ImageConverter from a USB stick and easily take the application along with their settings to another computer by simply copying the program folder. Read more about this topic in the installation help.
How do I uninstall the ImageConverter?
Since the ImageConverter is a portable program, there is no need for a cumbersome uninstall procedure to completely remove the program from your computer. Instead, it is sufficient to just delete the program file (on Windows, the EXE file).
Which image formats can I edit with the Image Converter?
An overview of all supported image formats of the Image Converter can be found on the formats page. Here you can find out for each format whether it can be read and / or written with the Image Converter.
What are the differences between the ImageConverter Basic and the the ImageConverter Pro Version?
For an overview of all differences between all different versions of the ImageConverter, see the page ImageConverter Versions. On this page, we have compiled for you a table that contains information about which function is supported by which version.
How to get the Pro Version of the ImageConverter?
The Pro Version of the ImageConverter can be paid by PayPal or bank transfer. We will then send you an e-mail with the activation code and a download link for the Pro Version. You can find the buy button as well as further information about all available payment methods and the payment process on this page.
I want to use the ImageConverter commercially. How do I get a commercial license?
The free Basic Version of the ImageConverter may only be used for non-commercial purposes. If you want to use the ImageConverter commercially, you need a paid license. Further information about the purchase can be found on this page.
May I use the Pro Version commercially?
Yes. Only the free downloadable Basic Version may not be used commercially. All Pro Versions may be used commercially without any restrictions.
In which languages has the ImageConverter been translated so far?
The ImageConverter is currently available in 2 languages. These include English and Deutsch (German). More information can be found in our translation portal.
I wish a new function in the ImageConverter or have a suggestion for improvement. Whom can I contact?
Our goal is to continuously extend and improve the ImageConverter. If you have suggestions for improvement or suggestions for new features or other changes, please contact us.
I have found a bug in the ImageConverter. How can I report the error?
We are always grateful for bug reports or other suggestions to improve our programs. Just write us a short message via our contact form. If you want you can stay anonymous.
My question is not answered here. Who can help me?
For further questions we have set up an AskingBox portal. In this forum you can also ask your questions online without a registration or you can read previous questions asked by other users. If you have a personal question you can also contact us via our contact form.