Frequently Asked Questions
Here you can find a collection of all frequently asked questions regarding the TextConverter.
Installation and Uninstallation
- On which systems does the TextConverter run?
- How to install the TextConverter?
- How do I uninstall the TextConverter?
- What are the differences between the TextConverter Basic and the the TextConverter Pro Versions?
- How to get the Pro Version of the TextConverter?
- I already use a Pro Version of the TextConverter. How can I upgrade my license to a different Pro version?
- I want to use the TextConverter commercially. How do I get a commercial license?
- May I use the Pro Version commercially?
- I wish a new function in the TextConverter or have a suggestion for improvement. Whom can I contact?
- I have found a bug in the TextConverter. How can I report the error?
- My question is not answered here. Who can help me?
On which systems does the TextConverter run?
The TextConverter is currently available for the Windows operating system. You will find the corresponding download on the download page of the TextConverter. The support of other systems is planned.
How to install the TextConverter?
The TextConverter is a portable program. This means that you can use the TextConverter without an installation. It is sufficient to save the program file (under Windows the EXE file) to any place on your computer and click on the program file to start the program. This has the advantage that the program does not make any unwanted profound changes to your system (for example, registry entries or changes in system folders). In addition, you can run any number of versions of the program (for example, with different configurations) in parallel, you can start the TextConverter from a USB stick and easily take the application along with their settings to another computer by simply copying the program folder. Read more about this topic in the installation help.
How do I uninstall the TextConverter?
Since the TextConverter is a portable program, there is no need for a cumbersome uninstall procedure to completely remove the program from your computer. Instead, it is sufficient to just delete the program file (on Windows, the EXE file).
Is it possible to edit Word documents using the TextConverter?
No. The TextConverter is optimized to handle text files, not binary files. Text files are files that contain displayable characters. Classic text files have the file extension TXT, but also files with the extensions HTML, HTM, CSS, PHP, CSV, XML, JS, LOG, SQL, C, CPP, JAVA, PAS, BAT or SH are usually text files. The TextConverter is designed to handle all text files, regardless of their file extension. Word documents (DOC or DOCX) as well as OpenOffice documents (ODT) and Excel spreadsheets (XLS or XLSX) are binary files that are not just plain text. For example, DOCX documents are internally a collection of zipped files and folders. Binary files should not be edited with the TextConverter.
What are the differences between the TextConverter Basic and the the TextConverter Pro Versions?
For an overview of all differences between all different versions of the TextConverter, see the page TextConverter Versions. On this page, we have compiled for you a table that contains information about which function is supported by which version.
How to get the Pro Version of the TextConverter?
The Pro Version of the TextConverter can be paid by PayPal or bank transfer. We will then send you an e-mail with the activation code and a download link for the Pro Version. You can find the buy button as well as further information about all available payment methods and the payment process on this page.
I already use a Pro Version of the TextConverter. How can I upgrade my license to a different Pro version?
No problem. Simply write to us. You only pay the difference to the higher version and we change your old key to the new version.
I want to use the TextConverter commercially. How do I get a commercial license?
The free Basic Version of the TextConverter may only be used for non-commercial purposes. If you want to use the TextConverter commercially, you need a paid license. Further information about the purchase can be found on this page.
May I use the Pro Version commercially?
Yes. Only the free downloadable Basic Version may not be used commercially. All Pro Versions may be used commercially without any restrictions.
In which languages has the TextConverter been translated so far?
The TextConverter is currently available in 2 languages. These include English and Deutsch (German). More information can be found in our translation portal.
I wish a new function in the TextConverter or have a suggestion for improvement. Whom can I contact?
Our goal is to continuously extend and improve the TextConverter. If you have suggestions for improvement or suggestions for new features or other changes, please contact us.
I have found a bug in the TextConverter. How can I report the error?
We are always grateful for bug reports or other suggestions to improve our programs. Just write us a short message via our contact form. If you want you can stay anonymous.
My question is not answered here. Who can help me?
For further questions we have set up an AskingBox portal. In this forum you can also ask your questions online without a registration or you can read previous questions asked by other users. If you have a personal question you can also contact us via our contact form.